Create Preset option disabled in Lightroom App

New Here ,
Apr 18, 2020 Apr 18, 2020

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 I purchased a preset pack and am trying to create the new preset in my mobile Lightroom app but the "Create Preset" option is disabled. Why? and How do I enable it?

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

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Feature request, Presets or profiles, Problem or error

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Adobe Community Professional ,
Apr 19, 2020 Apr 19, 2020

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What format were the Presets and how did you import them into Lightroom?

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New Here ,
Apr 19, 2020 Apr 19, 2020

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Not sure the format but I know it was designed to be imported into lightroom and that's what I did.  What actually worked was to turn off my phone, then back on. The Create Preset option was enabled. Not sure why it worked, but it did. 

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New Here ,
May 02, 2020 May 02, 2020

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Wowwww strange. I don't have the option either?!

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