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Creating presets greyed out

New Here ,
Jun 17, 2020

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Hello! I ordered presets off of Etsy, but when I share them with Lightroom, the app is not allowing me to create the presets. My phone is up to date and everything. Can anyone help? Photo attached I show the create preset button unavailable. Thank you! 

31DE7AC6-6AEF-48DE-834F-69F5FF352C3B.png

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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How to, Presets or profiles, Problem or error

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Creating presets greyed out

New Here ,
Jun 17, 2020

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Hello! I ordered presets off of Etsy, but when I share them with Lightroom, the app is not allowing me to create the presets. My phone is up to date and everything. Can anyone help? Photo attached I show the create preset button unavailable. Thank you! 

31DE7AC6-6AEF-48DE-834F-69F5FF352C3B.png

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

TOPICS
How to, Presets or profiles, Problem or error

Views

113

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Jun 17, 2020 0
New Here ,
Jun 17, 2020

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Hi same problem for me! Help please 💪🏻

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Jun 17, 2020 0
Adobe Employee ,
Jun 18, 2020

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Hi,

you will only be able to copy the settings once you have loaded the image.
The screen shot shows that you are still downloading or loading the image.
Please share a screen shot once you've tapped on the cloud icon, it normally gives more info.

Thanks,
Ignacio

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Jun 18, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi,

please try out our 5.3.1 release and let us know if it helped.

Thanks,
Ignacio

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Jun 22, 2020 0