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Disappearing Presets

New Here ,
Jan 13, 2019

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Ive just gone on my Lightroom app on my phone today and 6 of 10 presets have disappeared from a pack I purchased. I thought it might be just an app issue on my phone but Ive now gone on my desktop app and there missing from there to. I have being using this pack for over 7 months so I can't see how its anything to do with the pack. Ive deleted all the ones left and re-imported the preset pack (twice) and the little tab at the bottom is saying 10 presets imported but when I go on the preset section there is only 4, can someone advice me of what to do as I really need them? I updated the app yesterday, would this have anything to do with it if there is a bug or something? Thanks in advanced!

[ moved from Adobe Creative Cloud to Lightroom CC for mobile & Apple TV by moderator ]

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Disappearing Presets

New Here ,
Jan 13, 2019

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Ive just gone on my Lightroom app on my phone today and 6 of 10 presets have disappeared from a pack I purchased. I thought it might be just an app issue on my phone but Ive now gone on my desktop app and there missing from there to. I have being using this pack for over 7 months so I can't see how its anything to do with the pack. Ive deleted all the ones left and re-imported the preset pack (twice) and the little tab at the bottom is saying 10 presets imported but when I go on the preset section there is only 4, can someone advice me of what to do as I really need them? I updated the app yesterday, would this have anything to do with it if there is a bug or something? Thanks in advanced!

[ moved from Adobe Creative Cloud to Lightroom CC for mobile & Apple TV by moderator ]

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Jan 13, 2019 0
Adobe Community Professional ,
Jan 13, 2019

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On the Desktop in the Presets Menu click the three dots and turn off 'Hide Partially Compatible Presets', see if that works.

If the Presets are made from a DNG and contain a profile, then you cannot apply these to JPGs for instance. If this is the case, try to Create the Preset again with the Profile checkbox unticked.

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Jan 13, 2019 0
New Here ,
Jan 16, 2019

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Why are presets from DNG cannot be applied to JPG? And are profiles incompatible with JPG images? Why so?

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Jan 16, 2019 0