Email images not visible on iphones

Community Beginner ,
Nov 13, 2016

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When emailing images from LR, the receivers don't get the emails on iPhones.  Why?  I don't get them either.  I know how to send, but no one receives.  But on an iphone, all I get is a window that says PHOTO.  Can't

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1 Correct Answer

Adobe Employee , Nov 17, 2016
Akash Sharma Adobe Employee , Nov 17, 2016
Thanks, 500 Mb is quite less for a collection to start syncing images in Lr mobile.Try freeing up space on your mobile.Let me know how it goes.~Akash

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Adobe Employee ,
Nov 14, 2016

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Hi scopen,

Few Questions:-

  • Which version of LR App are you using?
  • Which Email Client are you using?
  • Are you following the path> Share>Email? (If so have you tried other Email App)

Regards,

Akash

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scopen24 AUTHOR
Community Beginner ,
Nov 14, 2016

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Hi,

- Which version of LR App are you using?

- Which Email Client are you using?

- Are you following the path> Share>Email? (If so have you tried other

Email App)

LR is up to date. I subscribe to monthly CC.

Email is with GMAIL. It works fine with other apps.

I don't know anything about "path> Share>Email? (If so have you tried

other Email App"

All I've been doing is right clicking on the image, the window opens within

LR and I fill in who is being sent the image. The address has to be in my

account list and they are. Everyone gets the emails with attachments. But

no one can see the image. I can save the image to my phone and then look

at it. But it does not show up in the email.

Let me know if you can figure this out. It's been doing this for years.

SC

On Mon, Nov 14, 2016 at 11:17 AM, Akash Sharma <forums_noreply@adobe.com>

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Adobe Employee ,
Nov 14, 2016

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I don't know anything about  "path> Share>Email? (If so have you tried

other Email App"

I assumed you are using Lr mobile to send Email.

Which Email Preset are you using?Try switching to a different preset and see if that helps.

~Akash

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scopen24 AUTHOR
Community Beginner ,
Nov 14, 2016

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HI

I'm not using LR mobile to send images. The LR is installed on a PC using

Windows 10.

I think it's a slow internet connection to my phone (wifi). The larger

files 1800 px longest size just don't show up or it takes a long long time.

Cable One says it gives 100 mgs which should make the wifi pretty fast but

it's not as fast sometimes.

What is the best way to send an image from PC to mobile devises?

thanks for your help.

SC

On Mon, Nov 14, 2016 at 11:48 AM, Akash Sharma <forums_noreply@adobe.com>

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Adobe Employee ,
Nov 14, 2016

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As you are subscribed to Creative cloud. I would recommend you to sync your images across your devices.See How to sync Lightroom desktop and the Lightroom mobile app 

If you want to share these images with others, Simply share them from Lr desktop, See Share and view feedback on a photo gallery in Lightroom | Adobe Photoshop Lightroom CC tutorials

~Akash

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scopen24 AUTHOR
Community Beginner ,
Nov 14, 2016

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OK, I started to download the LR mobile and realized I once had it on my

iphone. But it's saying I don't have enough room on my phone.

Will the LR Mobile try to download all the photos from my desktop to my

phone?

SC

On Mon, Nov 14, 2016 at 12:24 PM, Akash Sharma <forums_noreply@adobe.com>

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Adobe Employee ,
Nov 15, 2016

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Will the LR Mobile try to download all the photos from my desktop to my

phone?

It will only download the Smart previews ,so should not take much of space.How much space do have left on your Phone?

~Akash

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scopen24 AUTHOR
Community Beginner ,
Nov 15, 2016

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Phone says about 500 mg out of 64g. So I don't think LR mobile is going to work for me. Next phone I'll have more. I'm working on deleting images from phone.

Thanks,

SC

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Adobe Employee ,
Nov 17, 2016

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Thanks, 500 Mb is quite less for a collection to start syncing images in Lr mobile.

Try freeing up space on your mobile.

Let me know how it goes.

~Akash

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