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Endless crashing CC

New Here ,
Oct 30, 2017

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Hi all.

After the latest update to 3.1 on android i no longer can use my lightroom cc ( mobile). I have tried deleting and reinstalling, reseting and moving memory to sd card. Nothing works.

Just keeps endlessly crashing. It was perfectly fine before the update. Is anyone else experiencing this? Any ideas how to fix?

Adobe are a nightmare to get hold off. Bit unfair for a creative cloud member.

Thanks

Justin

Hi Justin,

Please Update the Lightroom Application to 3.2, which has been released yesterday. We have fixed some crashes that were reported on earlier versions.

Thanks

Deepak

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Endless crashing CC

New Here ,
Oct 30, 2017

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Hi all.

After the latest update to 3.1 on android i no longer can use my lightroom cc ( mobile). I have tried deleting and reinstalling, reseting and moving memory to sd card. Nothing works.

Just keeps endlessly crashing. It was perfectly fine before the update. Is anyone else experiencing this? Any ideas how to fix?

Adobe are a nightmare to get hold off. Bit unfair for a creative cloud member.

Thanks

Justin

Hi Justin,

Please Update the Lightroom Application to 3.2, which has been released yesterday. We have fixed some crashes that were reported on earlier versions.

Thanks

Deepak

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1.5K

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Oct 30, 2017 0
New Here ,
Oct 30, 2017

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Me to even on my new pixel 2 ....

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Oct 30, 2017 0
New Here ,
Oct 31, 2017

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Having the same problem ever since I switched to Pixel 2. App keeps crashing when I try to share or download to device. I have sent bug reports to Google Android and LR.

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Oct 31, 2017 0
New Here ,
Oct 31, 2017

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One work around is download photoshop mix then sync with lightroom as normal from your computer but then go in PS Mix and open new and select from lightroom cc sharing and everything works from PS mix eve if you edit you raw on your phone just share it this way until they fix it i been talk to support about this issue yesterday for like 2h we where trying to find something ...go in LR cc settings and turn off metadata completely and this way you can save to device with the option of 2048 px not original size but for Instagram works hope this helps im in the same boat as you  

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Oct 31, 2017 0
New Here ,
Nov 05, 2017

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I have the same issue with my Samsung Galaxy Tab S2 (SM-T715) with Android 7 - the app (lightroom CC 3.1 for Android newly installed from the Google playstore) keeps crashing, when I try to import RAW files, which are already stored on the tablet. I just managed to import a single picture. The app is not usable.

By the way - is there really no option to decide which imported pictures is uploaded to the cloud storage? The cloud option makes sense, but I would like to decide it for myself and individually for each picture.

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Nov 05, 2017 1
Adobe Employee ,
Nov 07, 2017

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Hi justins44350482

Can you provide some more details for me to debug this issue to this email id: LrAndroid-Feedback@adobe.com

  1. Device name/model number
  2. Is there any active import happening?

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Nov 07, 2017 1
New Here ,
Nov 09, 2017

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Come Adobe I'm paying here ... Any news on this don't know how much time I'll pay for a broken product.

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Nov 09, 2017 0