Export from cloud

New Here ,
May 30, 2020

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Hi, 

 

I Upload photos on LR-Cloud from my note9. After i switch to iPhone, and downloaded to iOS LR app, when i try to export to camera roll, i recieve a failed message. Can YOU help me?

 

Ps sorry FOR my bad english

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Adobe Community Professional ,
Jun 01, 2020

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What setiings are you using when you export? Can you try 'Largest Available Dimensions'  if you haven't already?

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failb0x AUTHOR
New Here ,
Jun 01, 2020

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I use largest. 

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selondon LATEST
Adobe Community Professional ,
Jun 03, 2020

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When you are viewing an image in Loupe View (single image only), tap the Cloud icon.

 

It should say:

LOCAL - Smart Preview or Original

CLOUD BACKUP - Original

 

If Local says Smart Preview, tap the 'Get this Original' dialog and see if that helps.

 

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