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Fail to import images on an android

Community Beginner ,
Aug 21, 2020

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Hi, my importing has failed for a few weeks now and I can't seem to find anywhere online with good advice 

 

I normally share the photosto  lightroom from my phone gallery or click the image add button and import from my phone devise. None of which work as it just says "failed to import" or "failed to load photo" 

 

My photo grid is also just grey and does not load any of my photos in the libaray unless I click on them - which takes a while to load. I have enabled and unabled auto import but that has not helped. 

 

Not sure what else to do

 

Phone: Samsung S8 Andriod 

Location : UK 

 

 

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Android, Bug, Import and share, Problem or error

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Fail to import images on an android

Community Beginner ,
Aug 21, 2020

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Hi, my importing has failed for a few weeks now and I can't seem to find anywhere online with good advice 

 

I normally share the photosto  lightroom from my phone gallery or click the image add button and import from my phone devise. None of which work as it just says "failed to import" or "failed to load photo" 

 

My photo grid is also just grey and does not load any of my photos in the libaray unless I click on them - which takes a while to load. I have enabled and unabled auto import but that has not helped. 

 

Not sure what else to do

 

Phone: Samsung S8 Andriod 

Location : UK 

 

 

TOPICS
Android, Bug, Import and share, Problem or error

Views

129

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Aug 21, 2020 1
LEGEND ,
Aug 21, 2020

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Which Android version do you have installed? There was a recent v5.4 update at Google Play.

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Aug 21, 2020 0
Community Beginner ,
Aug 21, 2020

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Hiya, yep I have the 5.4V and recently got the update 

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Aug 21, 2020 0
New Here ,
Aug 22, 2020

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I have the same problem with my Android and also my Lightroom is up to date. This have been happening to me like for 3 weeks. I can't use it.

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Aug 22, 2020 0
New Here ,
Sep 16, 2020

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Hi - have you managed to fix this? The same thing has happened to me, was working fine for ages and now its failing to import - so frustrating

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Sep 16, 2020 0
New Here ,
Sep 23, 2020

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I'm having the same problem, can't import any new pictures and I've been using this app for a very long time, been experiencing this issue since the first week of September and still waiting on a fix.

 

I have a Samsung S8 Active, and the app is the latest version 5.4.1. 

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Sep 23, 2020 0
New Here ,
Sep 23, 2020

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Same here

webside not available and no sync

on my

Note 20 ultra

 

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Sep 23, 2020 0