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GoPro RAW File Import from SD Card not possible anymore

New Here ,
May 08, 2020

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iOS 13.4.1 on iPad Pro.

Lightroom v.5.2.4
GoPro RAW files (gpr) from SD Card are not visible and can not be imported. Worked fine in the past.

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Bug, iOS, Problem or error

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GoPro RAW File Import from SD Card not possible anymore

New Here ,
May 08, 2020

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iOS 13.4.1 on iPad Pro.

Lightroom v.5.2.4
GoPro RAW files (gpr) from SD Card are not visible and can not be imported. Worked fine in the past.

TOPICS
Bug, iOS, Problem or error

Views

427

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 08, 2020 0
Adobe Employee ,
May 08, 2020

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Hello,

Please check iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that button is On. 

If you see two settings, try turning both Off and then back On.  This should help consolidate this back into the one expected setting.

We're investigating this.  If you still need help, please reply back.  Thanks!

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May 08, 2020 1
New Here ,
May 08, 2020

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Thank you.

I had two buttons. After turning both off, one disappeared. Turning both on was not possible. The problem in the Lightroom App is still existing.

BUT

When I use "Import from camera" that opens the SD Card and I can't import RAW files.

When I use "Import from Files" and look for the SD Card in the iPads directory I can import RAW files.

 

Semms the Problem is the "Import from Camera" Option. I will now use "Import from files" which works for me.

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May 08, 2020 0