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Help getting the app to work again

New Here ,
Apr 11, 2021 Apr 11, 2021

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Hoping someone can help me out! I was using the Lightroom app with no issues before but now when I open it up to try and edit a photo it wants me to upgrade to the premium. Has anyone experienced this? I can't do anything without paying my monthly fee. How can I fix this so I can use it like I was before for free. TIA

 

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Community Expert ,
Apr 11, 2021 Apr 11, 2021

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You can't use it for free. Lightroom Classic is only available as part of e.g. the Creative Cloud Photography plan - which is as low as $9.99/month:
» https://www.adobe.com/creativecloud/photography/compare-plans.html

 

Transparency edit: The thread creator meant a different app, making my reply obsolete.

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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Are you talking about the Mobile App?

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Yes I am. The Lightroom App. 

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Is this Android or iOS?

If you are trying to edit a Raw image, it will require Premium.
Other images incl. DNGs, however will not require Premium.

thanks,
Ignacio

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