Help me! Settings deleted

[defaultvccp6aak14tg]

I have the Adobe Lightroom mobile app. I was trying to use the selective feature, and it requires me to upgrade my account. I did that and now all of my pictures are gone, all of my presets, everything gone. It's like I have a brand new account. I'm freaking out! How do I get my settings back??

[Michael J. Hoffman]

Please take a look at this thread. Depending on your situation, the news may not be good:

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-deleted-everything/td-p/11377...

This unfortunate situation may apply if you had pictures and presents that were not synced to the cloud.

[Ignacio B. · Accepted solution]

Hi defaultvccp6aak14tg

you actually do have a brand new account.
I'll ping you privately.

thanks,
Ignacio