Help! New phone and Lightroom Premium not working.

New Here ,
Sep 20, 2020 Sep 20, 2020

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 Hi there! I got a new iPhone and all of my apps transferred without any problems. Lightroom worked perfectly. The next day when I accessed Lightroom all my photos and presets were gone. I also cant restore my purchase as it says there is a duplicate purchase with another Adobe ID. Can anyone assist? I dont have another AdobeID.

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Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

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Hi 'default3eg9zamgjiap'

I will send you a direct message to discuss your account details privately

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