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I can't use my subscription content

New Here ,
Jun 16, 2020

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I paid for my subscription yesterday but so far I can't use it, my account still appears as free, I try to restore purchases but the application crashes the moment I try

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Bug, Crash or freeze, Feature request, Performance, Problem or error

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I can't use my subscription content

New Here ,
Jun 16, 2020

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I paid for my subscription yesterday but so far I can't use it, my account still appears as free, I try to restore purchases but the application crashes the moment I try

TOPICS
Bug, Crash or freeze, Feature request, Performance, Problem or error

Views

60

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 16, 2020 0
Adobe Employee ,
Jun 16, 2020

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We're investigating the crash you mentioned, but as far as the subscription itself your email ID I see does show a healthy and valid subscription.  Are you seeing your subscription now?

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Jun 16, 2020 0