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I have the premium subscription purchased but Lightroom on my iPad is showing ”expired”

New Here ,
Jan 01, 2020

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I'm trying to use Lightroom for my iPad Pro but it will not allow me to use the premium features although I completely have the premium subscription... pretty annoying... help asap

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I have the premium subscription purchased but Lightroom on my iPad is showing ”expired”

New Here ,
Jan 01, 2020

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I'm trying to use Lightroom for my iPad Pro but it will not allow me to use the premium features although I completely have the premium subscription... pretty annoying... help asap

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Problem or error

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69

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Jan 01, 2020 0
Adobe Employee ,
Jan 02, 2020

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Hi there,

 

Sorry that you can't use Premium features in Lightroom for mobile. Would you mid checking out the solution mentioned in this article https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html and let us know if that helps? 

 

Thanks, 

Akash

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Jan 02, 2020 0
New Here ,
Jan 02, 2020

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tried it but still not working...

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Jan 02, 2020 0
Adobe Employee ,
Jan 06, 2020

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I believe this is a case of multiple accounts in use, confusion about which account is subscribed.  Please look for a direct message from me shortly with some advice.

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Jan 06, 2020 0