I lost everything

New Here ,
Aug 20, 2020 Aug 20, 2020

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Hello, today by logging into my app i noticed that all my photos as well as the filters i had bought were gone! how is it done and what can i do to fix it?

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Presets or profiles, Problem or error

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Adobe Community Professional ,
Aug 20, 2020 Aug 20, 2020

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Adobe Community Professional ,
Aug 25, 2020 Aug 25, 2020

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I doubt if you would have much luck, but you can try this:

https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

Alternatively, do you back up to iCloud, and if so, one option could be to wipe your device and restore from a backup previous to the Lightroom 5.4.0 Update, which I think was August 18th?

This though may not be as smooth as it sounds and could lead to other non-Lightroom issues.

Or maybe use a spare device and restore from an old iCloud back up and see if that works?

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