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I purchased 1TB space on CC but Lightroom CC doesn't see it

Explorer ,
Jun 17, 2020

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I just purchased 1 TB of space for LR CC but in the app (both on computer and mobile) doesn't see the space I bought. It still says I have 100GB. I've signed out and signed back in again but same thing. I checked on my CC account to see that I actually have the space I purchased and I do. I was even charged for it. Here are some screen caps:

Screen Shot 2020-06-17 at 2.35.26 PM.pngScreen Shot 2020-06-17 at 5.45.54 PM.pngScreen Shot 2020-06-17 at 2.35.11 PM.png

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I purchased 1TB space on CC but Lightroom CC doesn't see it

Explorer ,
Jun 17, 2020

Copy link to clipboard

Copied

I just purchased 1 TB of space for LR CC but in the app (both on computer and mobile) doesn't see the space I bought. It still says I have 100GB. I've signed out and signed back in again but same thing. I checked on my CC account to see that I actually have the space I purchased and I do. I was even charged for it. Here are some screen caps:

Screen Shot 2020-06-17 at 2.35.26 PM.pngScreen Shot 2020-06-17 at 5.45.54 PM.pngScreen Shot 2020-06-17 at 2.35.11 PM.png

Topics

Bug, Problem or error

Views

30

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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