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I recently lost all my 2k photos in one shot after I tried to switch to SD card

New Here ,
Sep 30, 2017

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Hi I recently lost all my 2k photos in one shot after I tried to switch to SD card option. I am really super anxious right now as those are my clients work. I did not register any subscriptions as my trial was over. Now when I open the app again, I have 0 photos. None! Someone please help me! I'm not using any laptop or computer, only on Xiaomi Max phone. Android powered

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I recently lost all my 2k photos in one shot after I tried to switch to SD card

New Here ,
Sep 30, 2017

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Hi I recently lost all my 2k photos in one shot after I tried to switch to SD card option. I am really super anxious right now as those are my clients work. I did not register any subscriptions as my trial was over. Now when I open the app again, I have 0 photos. None! Someone please help me! I'm not using any laptop or computer, only on Xiaomi Max phone. Android powered

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LEGEND ,
Sep 30, 2017

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themeshooter  wrote

Hi I recently lost all my 2k photos in one shot after I tried to switch to SD card option. I am really super anxious right now as those are my clients work. I did not register any subscriptions as my trial was over. Now when I open the app again, I have 0 photos. None! Someone please help me! I'm not using any laptop or computer, only on Xiaomi Max phone. Android powered

This belongs in a new thread. Please start a new thread, explain in MORE detail, and I'm sure someone will be able to help you.

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New Here ,
Sep 30, 2017

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How do I do so?

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Most Valuable Participant ,
Oct 01, 2017

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I moved this to its own thread for you

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Adobe Community Professional ,
Oct 01, 2017

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Let me see if I understand: you have about 2k pictures in your phone. Then you tryed to save the (new?) pictures to the SD card instead internal memory. And now you do not find back your pictures?

Why do you think this would be a Lightroom problem and not a phone problem?

(Ussnorway​: may I ask you to move this to Lr mobile... It‘s at most a Lr mobile problem. Thanks!)

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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New Here ,
Oct 01, 2017

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It restarted my whole app, hence all data gone

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Most Valuable Participant ,
Oct 01, 2017

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Abambo  wrote

(Ussnorway : may I ask you to move this to Lr mobile... It‘s at most a Lr mobile problem. Thanks!)

verywell

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Contributor ,
Oct 01, 2017

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Have you tried locating the photos using a file manager, or even Android File Transfer?

Did you shoot them with your phone?  What's your backup strategy?

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New Here ,
Oct 01, 2017

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I shot them with My canon EOS KissX9i camera. I didnt have any backup at all..I used Lightroom to keep all my photos inside

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Contributor ,
Oct 01, 2017

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How did you get them from the camera to the phone?  Have you tried browsing your phone's file system for the files?  Have you tried recovering the files from the SD cards that were in your camera?

This is such a painful lesson to learn, and if you've permanently lost client files it may well prove to be expensive.  You need a backup strategy - that's absolutely vital for anyone wishing to be taken seriously by clients.

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