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I renewed my subscription in Lightroom mobile but it says that I don’t

New Here ,
Apr 10, 2020

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I renewed my subscription in Lightroom mobile but it still says that my subscription expired!!!!! And I can't edit any photos since they are RAW file !!!!! 

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I renewed my subscription in Lightroom mobile but it says that I don’t

New Here ,
Apr 10, 2020

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40CC66EF-05D9-48EA-A3BB-3C8941CFDCD0.png

1122E1FE-96F2-49F8-8488-C2319323AE21.jpeg

I renewed my subscription in Lightroom mobile but it still says that my subscription expired!!!!! And I can't edit any photos since they are RAW file !!!!! 

TOPICS
Problem or error

Views

47

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 10, 2020 0
Adobe Employee ,
Apr 14, 2020

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Hi Ray

Thanks for your report, and bearing with this problem while we investigated.  We are truly sorry for the difficulty you've experienced, and believe we have now resolved the issue. Please let us know if you are still not able to access Lightroom Premium service.

Kind regards,

Charlie

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Apr 14, 2020 0