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Import photos Galaxy Tab S4 from SD Card

New Here ,
Apr 02, 2019

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Hi -

I'm trying to import photos into LR Mobile directly from my camera card connected via  USBC OTG card reader. My tab has no problem recognizing the SD card and I can easily copy the images to the Tab. Unfortunately, I can't get LR Mobile to "see" the OTG SD card. It does read my expansion SD Card, which is where I have it pointed for my local storage.

This used to work on my Note 8 but I noticed that, after the last update it seemed to stop working. Since I didn't use my phone for that purpose very often I haven't bothered to trouble shoot it. But I bought the Tab to be a mobile photo studio using LRCC and hoping I don't have to go through the painful process of copying the images to a folder before importing them.

Anyone have any ideas? Is there a way to downgrade my version of LRCC to see if was a change in LRCC?

Thanks,

Don

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Import photos Galaxy Tab S4 from SD Card

New Here ,
Apr 02, 2019

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Hi -

I'm trying to import photos into LR Mobile directly from my camera card connected via  USBC OTG card reader. My tab has no problem recognizing the SD card and I can easily copy the images to the Tab. Unfortunately, I can't get LR Mobile to "see" the OTG SD card. It does read my expansion SD Card, which is where I have it pointed for my local storage.

This used to work on my Note 8 but I noticed that, after the last update it seemed to stop working. Since I didn't use my phone for that purpose very often I haven't bothered to trouble shoot it. But I bought the Tab to be a mobile photo studio using LRCC and hoping I don't have to go through the painful process of copying the images to a folder before importing them.

Anyone have any ideas? Is there a way to downgrade my version of LRCC to see if was a change in LRCC?

Thanks,

Don

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Apr 02, 2019 0
Adobe Employee ,
Apr 03, 2019

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Hi Don,

Have you tried testing with a different SD card?

Please try the steps mentioned here and let is know if it helps:

Can't import photos (Android) from a plugged-in camera

Regards,
Sahil

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Apr 03, 2019 0
New Here ,
Apr 04, 2019

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Hi Sahil,

I tried with 2 different cards and 3 different card readers.

After your post, and reading the article, I tried connecting my 2 cameras rather than using a card reader. Interestingly, both worked perfectly and as documented.

I then, out of curiosity, tried one of the cards in one of my card readers. And it worked, though with a slightly different UI. With the camera it asked me for the app (I picked LR) and then it went through an import dialogue. With the card reader I tapped the import button and it gave me a dropdown of sources. I selected the card reader and it then displayed the images for import.

I then tried a different card in the same card reader and it failed. That is, it didn't give me the dropdown to select the source. Weird. So then I put the card in that had just worked and again it failed.

I put the card back in the camera and it worked perfectly.

So, I guess this is ok, doesn't work like it used to or as I would like it to, but I can get it to work.

I'm happy to provide any debugging info you guys would like if you want to get this to work.

Don

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Apr 04, 2019 0
New Here ,
Oct 08, 2019

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Don, 

 

Were you able to resolve this?   I have the same tablet and same issue.  Any update is appropriated. 

 

Thanks!

Bob

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Oct 08, 2019 0