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Import photos problem in Huawei P10

New Here ,
Oct 18, 2017

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Hi!

I have a problem. My application worked perfectly before I update the Lightroom mobile in my Huawei P10. After update my library it's gone and I have really big problem with import photos from my device. Basically i'm cannot import any photos and it's doesn't matter wich way I choose, it's not working also if I made a photo directly from camera in app, if I want to import photos from phone gallery and also if I try export from Photoshop cc mobile to Lightroom mobile.

I'm try to uninstall app and reainstal again but it's also not working. Today i'm install actualization the app but it's also doesn't fix my problem. How I can use the app again?

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Correct answer by w45t3d | Community Beginner

Following this. I have the same exact problem with my huawei p 10 plus

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Import photos problem in Huawei P10

New Here ,
Oct 18, 2017

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Hi!

I have a problem. My application worked perfectly before I update the Lightroom mobile in my Huawei P10. After update my library it's gone and I have really big problem with import photos from my device. Basically i'm cannot import any photos and it's doesn't matter wich way I choose, it's not working also if I made a photo directly from camera in app, if I want to import photos from phone gallery and also if I try export from Photoshop cc mobile to Lightroom mobile.

I'm try to uninstall app and reainstal again but it's also not working. Today i'm install actualization the app but it's also doesn't fix my problem. How I can use the app again?

Community Beginner
Correct answer by w45t3d | Community Beginner

Following this. I have the same exact problem with my huawei p 10 plus

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973

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Oct 18, 2017 0
Community Beginner ,
Nov 05, 2017

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Following this. I have the same exact problem with my huawei p 10 plus

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Nov 05, 2017 0
New Here ,
Nov 05, 2017

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Hopefully mayby somebody can help us.

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Nov 05, 2017 1
New Here ,
Nov 11, 2017

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Having same problem with Huawei gr5 😕

Since ver 2.2 and above importing pics from gallery isn't possible

I installed ver 2.1.2

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Nov 11, 2017 0
New Here ,
Nov 23, 2017

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Obviously, this question has NOT been answered. Can we change @w45t3d 's answer to not being one, somehow?

I have the exact same issue on Huawei p10 Lite...

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Nov 23, 2017 0
Community Beginner ,
Nov 24, 2017

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Yep, still not working. Pretty heavy bummer, having one of the best photo Smartphones and no solution from Adobe.

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Nov 24, 2017 0
w45t3d LATEST
Community Beginner ,
Dec 01, 2017

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hi guys, in case you are also beta testers: the new R2 version von LR works perfectly fine finally.
so there is hope for you when it finally comes to the playstore.

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Dec 01, 2017 0