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Import Settings

New Here ,
Nov 09, 2020

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Hi at all,


Unfortunately, Lightroom Mobile on my iPad no longer automatically opens the "do you want to import? query box. No matter if I connect the camera or SD card reader. I can only import pictures via the "+ button". But I don't like the overview selection there. Is it possible to set the query on the iPad?

On my IPhone the import query comes automatically, no Problems... 

 

Any Ideas? 

 

Best Regards 

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

 

 

Hi Sven,

Sorry about that -- you did confirm you checked the relevant settings already.  We're looking into the problem you mentioned here.  

 

Update: question -- to iOS Settings > Privacy > Files and Folders, if you toggle the setting for Lightroom off and then back on, does this help the issue on your device?

 

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Import Settings

New Here ,
Nov 09, 2020

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Hi at all,


Unfortunately, Lightroom Mobile on my iPad no longer automatically opens the "do you want to import? query box. No matter if I connect the camera or SD card reader. I can only import pictures via the "+ button". But I don't like the overview selection there. Is it possible to set the query on the iPad?

On my IPhone the import query comes automatically, no Problems... 

 

Any Ideas? 

 

Best Regards 

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

 

 

Hi Sven,

Sorry about that -- you did confirm you checked the relevant settings already.  We're looking into the problem you mentioned here.  

 

Update: question -- to iOS Settings > Privacy > Files and Folders, if you toggle the setting for Lightroom off and then back on, does this help the issue on your device?

 

TOPICS
How to, Import and share, Problem or error

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64

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Nov 09, 2020 0
Adobe Community Professional ,
Nov 09, 2020

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It may be something to do with the Privacy Settings on the iPad. Make sure that Lightroom has access to Photos/All Photos and Files and Folders.

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Nov 09, 2020 0
New Here ,
Nov 10, 2020

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Lightroom Mobile has access to Photos/All Photos and Files and Folders. Already checked in my Settings... :–( 

1 week ago, everything was Fine 🤷🏼😊

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Nov 10, 2020 0
Adobe Employee ,
Nov 10, 2020

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If you have updated to iOS 14, please also check that your iPad has allowed Lightroom to access All Photos, not just Selected Photos.  Does that help?  https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-ios-14.html

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Nov 10, 2020 0
New Here ,
Nov 10, 2020

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Lightroom Mobile has access to Photos/All Photos and Files and Folders. Already checked in my Settings...

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Nov 10, 2020 0
Adobe Employee ,
Nov 10, 2020

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Hi Sven,

Sorry about that -- you did confirm you checked the relevant settings already.  We're looking into the problem you mentioned here.  

 

Update: question -- to iOS Settings > Privacy > Files and Folders, if you toggle the setting for Lightroom off and then back on, does this help the issue on your device?

 

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Nov 10, 2020 1
New Here ,
Nov 12, 2020

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Ist Works! 

I Switch off,  and than back to on.
Great, thank you! 

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Nov 12, 2020 0