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iOS Lightroom CC process killed due to exceeded men limit

New Here ,
May 08, 2018

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I'm unable to use Lightroom CC on both iPhone X and iPad Pro, even after I restart both devices. The app would crash and go back to the home screen after 5 to 10 seconds during sync. I checked the Console app on Mac and the log shows multiple memory warnings, and a final EXC_RESOURCE -> LrMobilePhone[pid] exceeded mem limit: ActiveHard 1400 MB (fatal), which kill the Lightroom CC process on the phone / iPad.

I just import my Lightroom Classic CC library to Lightroom CC (about 30,000 photos), and I use Lightroom on mobile devices. I'm able to sync on a different computer, just not mobile devices.

default18:04:47.520374 -0700LrMobilePhoneReceived memory warning.
default18:04:47.556070 -0700LrMobilePhoneReceived memory warning.
default18:04:48.988846 -0700kernelEXC_RESOURCE -> LrMobilePhone[353] exceeded mem limit: ActiveHard 1400 MB (fatal)
default18:04:48.989048 -0700kernel2333.062 memorystatus: killing_specific_process pid 353 [LrMobilePhone] (per-process-limit 10) - memorystatus_available_pages: 19622

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iOS Lightroom CC process killed due to exceeded men limit

New Here ,
May 08, 2018

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I'm unable to use Lightroom CC on both iPhone X and iPad Pro, even after I restart both devices. The app would crash and go back to the home screen after 5 to 10 seconds during sync. I checked the Console app on Mac and the log shows multiple memory warnings, and a final EXC_RESOURCE -> LrMobilePhone[pid] exceeded mem limit: ActiveHard 1400 MB (fatal), which kill the Lightroom CC process on the phone / iPad.

I just import my Lightroom Classic CC library to Lightroom CC (about 30,000 photos), and I use Lightroom on mobile devices. I'm able to sync on a different computer, just not mobile devices.

default18:04:47.520374 -0700LrMobilePhoneReceived memory warning.
default18:04:47.556070 -0700LrMobilePhoneReceived memory warning.
default18:04:48.988846 -0700kernelEXC_RESOURCE -> LrMobilePhone[353] exceeded mem limit: ActiveHard 1400 MB (fatal)
default18:04:48.989048 -0700kernel2333.062 memorystatus: killing_specific_process pid 353 [LrMobilePhone] (per-process-limit 10) - memorystatus_available_pages: 19622

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May 08, 2018 0
New Here ,
May 08, 2018

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And this is the log for iPad, which uses 3 GB of memory:

default18:12:38.351108 -0700LrMobileReceived memory warning.
default18:12:38.351261 -0700LrMobileReceived memory warning.
default18:12:43.143928 -0700kernelEXC_RESOURCE -> LrMobile[677] exceeded mem limit: ActiveHard 3072 MB (fatal)
default18:12:43.144059 -0700kernelEXC_RESOURCE -> LrMobile[677] exceeded mem limit: ActiveHard 3072 MB (fatal)
default18:12:43.144121 -0700kernel15689.953 memorystatus: killing_specific_process pid 677 [LrMobile] (per-process-limit 10) - memorystatus_available_pages: 27902
default18:12:43.144133 -0700kernel15689.953 memorystatus: killing_specific_process pid 677 [LrMobile] (per-process-limit 10) - memorystatus_available_pages: 27902

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May 08, 2018 0
selondon LATEST
Adobe Community Professional ,
May 09, 2018

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You may get some technical help on this forum but it is mainly a user to user forum. It may be best to also post here as it has a better chance of being monitored by Adobe engineers: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile

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May 09, 2018 0