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iOS renew problem after purchase Premium LR

New Here ,
May 07, 2020

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Hi. I had my premium 100gb subscription from App Store expired, and chose to renew it in App Store. When I returned to LR my subscription remained expired, despite now being active under my subscription in App Store. I've tried logging in and out, log in using my Apple ID and Adobe ID, restarting, delete and reinstall... nothing works. When I click on restore purchases I get a page with a spinner not doing anything, Any suggestion? Thanks! 

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iOS, Problem or error

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iOS renew problem after purchase Premium LR

New Here ,
May 07, 2020

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Hi. I had my premium 100gb subscription from App Store expired, and chose to renew it in App Store. When I returned to LR my subscription remained expired, despite now being active under my subscription in App Store. I've tried logging in and out, log in using my Apple ID and Adobe ID, restarting, delete and reinstall... nothing works. When I click on restore purchases I get a page with a spinner not doing anything, Any suggestion? Thanks! 

Topics

iOS, Problem or error

Views

232

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 07, 2020 0
Adobe Employee ,
May 07, 2020

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Hello, this should working better now.  Can you please check again?

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May 07, 2020 0