Highlighted

iPhone 7 Lightroom CC stuck with 4 pending photos for 2 days

Community Beginner ,
Feb 24, 2018

Copy link to clipboard

Copied

I took 4 photos on Thursday night with Lightroom CC on my iPhone 7, and it has been stuck syncing those 4 photos since then.  There were also some photos imported from the Photos app into Lightroom CC that were also stuck in the same pending upload.  I removed them from Lightroom, so the only photos left in the sync are DNG photos made with Lightroom.

I tried signing out and back in, and that hasn't cleared the problem.  I deleted the Lightroom CC app and reinstalled it.  While that fixed the problem, it also lost the 4 photos since they hadn't been uploaded.  I restored my iPhone from my last backup to get them back, and it is now back at the same stuck sync on those 4 photos.

How can I clear whatever prevents these photos from uploading?  I don't want to delete the photos, and I want to keep the DNG files for further editing on my Mac if I can ever get them to sync.

Views

203

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

iPhone 7 Lightroom CC stuck with 4 pending photos for 2 days

Community Beginner ,
Feb 24, 2018

Copy link to clipboard

Copied

I took 4 photos on Thursday night with Lightroom CC on my iPhone 7, and it has been stuck syncing those 4 photos since then.  There were also some photos imported from the Photos app into Lightroom CC that were also stuck in the same pending upload.  I removed them from Lightroom, so the only photos left in the sync are DNG photos made with Lightroom.

I tried signing out and back in, and that hasn't cleared the problem.  I deleted the Lightroom CC app and reinstalled it.  While that fixed the problem, it also lost the 4 photos since they hadn't been uploaded.  I restored my iPhone from my last backup to get them back, and it is now back at the same stuck sync on those 4 photos.

How can I clear whatever prevents these photos from uploading?  I don't want to delete the photos, and I want to keep the DNG files for further editing on my Mac if I can ever get them to sync.

Views

204

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 07, 2018

Copy link to clipboard

Copied

What happens if you make a small edit to them, change metadata or move them to a newly created Album to see if this helps with syncing?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
gerg1967 LATEST
Community Beginner ,
Mar 10, 2018

Copy link to clipboard

Copied

They weren't in an album, and making edits didn't change the pending upload status.  I finally solved it by exporting the original DNG files to an iCloud directory and then deleting them from Lightroom.  When I reimported them the syncing worked again.  I lost the edits, but I was able to edit again and have that sync with no trouble.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...