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iPhone camera roll photos not imported automatically into LR mobile

New Here ,
Oct 13, 2019

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LR mobile has stopped auto importing photos from my camera roll. I've found this thread, tried setting "auto add" to one of my albums, checked in iOS settings that LR had read/write permissions on Photos. I've restarted my phone. I haven't removed and reinstalled the Lightroom app, should I try that? I upgraded to iOS 13 recently and the imports stopped around that time. I have an iPhone 6S.

What should I try? 

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iPhone camera roll photos not imported automatically into LR mobile

New Here ,
Oct 13, 2019

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LR mobile has stopped auto importing photos from my camera roll. I've found this thread, tried setting "auto add" to one of my albums, checked in iOS settings that LR had read/write permissions on Photos. I've restarted my phone. I haven't removed and reinstalled the Lightroom app, should I try that? I upgraded to iOS 13 recently and the imports stopped around that time. I have an iPhone 6S.

What should I try? 

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Oct 13, 2019 0
Adobe Community Professional ,
Oct 14, 2019

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Hi stephtara,

 

Do you have auto-add enabled in both the App Settings and on one Album?

Do you see the small text under the Album name, saying "Auto-import?'

 

Lets work from there. 

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Oct 14, 2019 0
Adobe Community Professional ,
Oct 14, 2019

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Here are screen shots to illustrate the two settings:

 

5B294C63-03C0-4251-A497-D1B085ED2187.jpeg

 

686C8B1B-6FF7-487B-9C29-C0DA6914AD47.jpeg

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Oct 14, 2019 0