iphone Lost pics after crash LR

New Here ,
Jun 24, 2018 Jun 24, 2018

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Hello,

I have a IPhone 6s and I use Lr CC. Last week, I took  a lot of pictures. I left my telephone processing those pictures at night. Next day, I tried to use It again. Unfortunately, I found a black screen with a circle Indicating loading. Even restarting the iPhone didn’t help. Problem is that I disconnected my session.. I connected it immediately. Tragedy came!! I loose all my pics. It wasn’t synchronized because I had no internet....

question is: can I recover those pictures processed by app but not synchronized? I am guessing they should be somewhere on local on my IPhone but I cannot find them even if I am using ITunes

anyone can help?

thanks a lot

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Adobe Employee ,
Jun 25, 2018 Jun 25, 2018

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You could try to connect via iTunes share as described here....How to recover Lightroom for mobile (iOS) photos using iTunes File Sharing

Hope this helps. Guido/ Lr Mobile QE

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New Here ,
Jun 26, 2018 Jun 26, 2018

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Hello,

Thanks for your answer.

We already tried it and we didn’t find our pics.

the only ones we found were the ones taken after disconnecting with iPhone native app....

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