Lighroom android preview not working

New Here ,
May 07, 2020

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The photos preview is not working in lightroom android. All I get is a blank screen with grey boxes of my photos. It is very hard to select any photos.

Nothing is visible (screenshot attached)

Phone: Samsung A51; Android 10; 6GB ram.

Please help! this problem is terrible. I cannot choose my own photos.

TOPICS
Cloud storage web assets, Collaboration, Creative Cloud, File sync, Libraries

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Adobe Community Professional ,
May 08, 2020

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If you have a plan with cloud storage then u ya ou could try to reinstall, first making sure all photos have synced to the cloud, which you can check at http://lightroom.adobe.com/

 

If it the trial version, then I guess you may have to try to back up to a disc or try to extract photos from the file system before you reinstall, as it would delete them.

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vigwaran AUTHOR
New Here ,
Jun 06, 2020

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I am using the Creative Cloud Photography plan and i reinstalled the app on my android phone. 

Still the photos preview is not working. only grey boxes are visible.

Please help!

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Zorzenon LATEST
New Here ,
Oct 17, 2020

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Same problem... the LR mobile is useless... disapointed

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