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I'm having an issue with my account, I have bought the premium via Ligthroom mobile, but the premium features are not available..
every time I try Its always giving me an error message saying that I need to subscribe and to "restore purchase " because my subscription is expired, but when I try to do so, it says that I already have a subscription ? However when I try to acces the premium features it keeps saying that my account is expired.???
Can you please check my account?
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>Can you please check my account?
This is an open forum, not Adobe support... nobody here can check your account
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
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Hi Far sung
can I recommend you contact adobe Support and tell them what your problem and they should be able to help you sort your problem.
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Hello, I see some details about your account and will send you a private message with some advice
--Charlie