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Lightroom cash data

New Here ,
Aug 21, 2020

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after the last update of lightroom mobile all my photos and presets disappeared

 

But in the iPhone storage, I saw that the application had 2GB of data left.

 

can data be viewed and restored?

photo_2020-08-21_14-55-28.jpg

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Bug, FAQ, How to, Presets or profiles, Problem or error

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Lightroom cash data

New Here ,
Aug 21, 2020

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after the last update of lightroom mobile all my photos and presets disappeared

 

But in the iPhone storage, I saw that the application had 2GB of data left.

 

can data be viewed and restored?

photo_2020-08-21_14-55-28.jpg

TOPICS
Bug, FAQ, How to, Presets or profiles, Problem or error

Views

68

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Aug 21, 2020 0
New Here ,
Aug 21, 2020

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Exact same thing happened to me , it looks like I never did anything on the app , Adobe please help 

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Aug 21, 2020 0
Adobe Community Professional ,
Aug 24, 2020

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Unfortunately, it's not good news after a recent update... but if the data is still there I wonder if iTunes file sharing could find it?

 

https://helpx.adobe.com/lightroom-cc/kb/lightroom_mobile_5_4.html

 

https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

 

 

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Aug 24, 2020 0
New Here ,
Aug 24, 2020

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Same thing here 😩

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Aug 24, 2020 0
selondon LATEST
Adobe Community Professional ,
Aug 24, 2020

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You can try this, although I doubt if it would work:

https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

Alternatively, do you back up to iCloud, and if so an option would be to wipe your device and restore from a backup previous to the Lightroom update?

This though may not be as smooth as it sounds and could lead to other non-Lightroom issues.

 

Or maybe use a spare device and restore from iCloud and see if that works?

 

 

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Aug 24, 2020 0