Copy link to clipboard
Copied
Hello,
I started using Lightroom as a free trial user 2 years ago. After the trial I continued using the free mobile version on my iPhone.
Today while opening the app all my pictures and presets (2 years work stored on the phone) were gone.
When I connect to itunes with my desktop and go to Lightroom - File Sharing there´s a folder "5b0aefb48f9f488b9356b71967f8fd5b" of 1,4 MB and a folder "DepthFiles" of 3,8 MB but I can´t seem to copy or open it so no idea what´s in it.
Anybody has an idea of how I can get my pictures back?!
Would hate to loose 2 years of editing work :s
Thanks,
Kris
Copy link to clipboard
Copied
Literally the same happened to me!
Copy link to clipboard
Copied
There is some advice in iTunes here:
Alternatively, do you back up to iCloud, and if so, one option could be to wipe your device and restore from a backup previous to the Lightroom 5.4.0 Update, which I think was August 18th?
This though may not be as smooth as it sounds and could lead to other non-Lightroom issues.
Or maybe use a spare device and restore from an old iCloud back up and see if that works?