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Lightroom catalog disappeared

New Here ,
Aug 20, 2020

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Hello,

 

I started using Lightroom as a free trial user 2 years ago. After the trial I continued using the free mobile version on my iPhone.

Today while opening the app all my pictures and presets (2 years work stored on the phone) were gone. 

 

When I connect to itunes with my desktop and go to Lightroom - File Sharing there´s a folder "5b0aefb48f9f488b9356b71967f8fd5b" of 1,4 MB and a folder "DepthFiles" of 3,8 MB but I can´t seem to copy or open it so no idea what´s in it.

 

Anybody has an idea of how I can get my pictures back?!

Would hate to loose 2 years of editing work :s

 

Thanks,

Kris

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Lightroom catalog disappeared

New Here ,
Aug 20, 2020

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Hello,

 

I started using Lightroom as a free trial user 2 years ago. After the trial I continued using the free mobile version on my iPhone.

Today while opening the app all my pictures and presets (2 years work stored on the phone) were gone. 

 

When I connect to itunes with my desktop and go to Lightroom - File Sharing there´s a folder "5b0aefb48f9f488b9356b71967f8fd5b" of 1,4 MB and a folder "DepthFiles" of 3,8 MB but I can´t seem to copy or open it so no idea what´s in it.

 

Anybody has an idea of how I can get my pictures back?!

Would hate to loose 2 years of editing work :s

 

Thanks,

Kris

TOPICS
Problem or error

Views

26

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Aug 20, 2020 0
New Here ,
Aug 20, 2020

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Literally the same happened to me!

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Aug 20, 2020 0
selondon LATEST
Adobe Community Professional ,
Aug 25, 2020

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There is some advice in iTunes here:

https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

Alternatively, do you back up to iCloud, and if so, one option could be to wipe your device and restore from a backup previous to the Lightroom 5.4.0 Update, which I think was August 18th?

This though may not be as smooth as it sounds and could lead to other non-Lightroom issues.

Or maybe use a spare device and restore from an old iCloud back up and see if that works?

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Aug 25, 2020 0