Highlighted

Lightroom CC Android. sd card not available for storage

New Here ,
Nov 09, 2017

Copy link to clipboard

Copied

I'd like to use the sd card on the smartphone for storage but it says it's not available (the option is greyed out).

Is there a solution for this?

Thanks in advance

Views

4.8K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom CC Android. sd card not available for storage

New Here ,
Nov 09, 2017

Copy link to clipboard

Copied

I'd like to use the sd card on the smartphone for storage but it says it's not available (the option is greyed out).

Is there a solution for this?

Thanks in advance

Views

4.8K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 09, 2017 1
New Here ,
Nov 15, 2017

Copy link to clipboard

Copied

Same thing here on android Samsung s7

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 15, 2017 0
New Here ,
Dec 28, 2017

Copy link to clipboard

Copied

Same with my chromebook.  I wonder what's up.  It's not very useful if Lightroom will only see the 32gig hard drive.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2017 0
New Here ,
Dec 28, 2017

Copy link to clipboard

Copied

Well it works for me, but not entirely.

Cell is LG G6 with Nougat. LR installs ok.

Going to cell settings to apps to lightroom  tap on storage to bring up lower level hidden menu makes storage external, that is not on the internal memory. Then in lightroom setup info "device info and storage" set use SD Card... and it does.

There is also a "use cell data" setting off lightroom preferences but it does not seem to change the outcome.

But after all that it still uses the internal memory as well. I can still take images and use file transfer to get them onto my PC for editing and printing.

SD support in Android changed again with nougat not entirely surprised there are issues.

In the end I do not want to clutter up internal memory even briefly with images.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2017 0
Adobe Employee ,
Jan 10, 2018

Copy link to clipboard

Copied

Hi John,

When the storage mode is changed to SD card from within the Lightroom App, all the new import, downloading of the proxy of the images for editing will be stored in the SD card. At the time if initial sync when the application was first installed the Lightroom uses the Internal storage even if the SD card is enabled in the Application.

You can check this from the storage option under the setting of your device, if the SD card is selected within Lightroom, the Lightroom will use SD card for cache, importing and other storage-related operations.

Thanks

Deepak

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 10, 2018 0
New Here ,
Mar 26, 2018

Copy link to clipboard

Copied

@deepakg1988

I am having this issue on a new samsung chromebook pro. I have installed lightroom cc and installed a 128GB micro sd card. However, when I open lightroom cc and go to the storage settings the option to use the sd card is disabled and cannot be enabled.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 26, 2018 0
New Here ,
Apr 04, 2018

Copy link to clipboard

Copied

@deepakg1988

Would like to confirm that I have the exact same issue as well, only on a new ASUS Chromebook Flip C302CA.

The option to use the service card is greyed out / disabled and cannot be enabled.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 04, 2018 0
New Here ,
Apr 08, 2018

Copy link to clipboard

Copied

The problem is that we can't change the storage mode in the Lightroom CC app on Android or Chrome OS.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 08, 2018 0
Community Beginner ,
May 30, 2018

Copy link to clipboard

Copied

On my huawei the slider for 'save to sd card' has no effect.  whatever it's set to, the dng files end up in the internal memory.

this seems to be a universal failure across all devices!

can this be fixed?

William

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 30, 2018 1
Participant ,
Nov 15, 2019

Copy link to clipboard

Copied

It doesn't  work.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 15, 2019 0
New Here ,
Dec 30, 2017

Copy link to clipboard

Copied

I INSTALLED LIGHTROOM ON MY SAMSUNG GALAXY 5.1.1 SND IT FAILS TO RECOGNIZE THE SD CARD THAT CONTAINS ALL MY PHOTO LIBRARY DESPITE ANYTHING I DO. THERE IS NOT A SETTING THAT FUNCTIONS WITHIN LIGHTROOM. FRANKLY I AM VERY DISAPPOINTED FOR THE LEAST OPTIONS, PREFERENCES,  CONTROLS TO CUSTOM OR EVEN GET IT TO FUNCTION. I WENT TO EXCESS TO DELETE OTHER PROGRAMS THAT LIGHTROOM WOULD BE THE BEST APP TO IMPORT AND SORT MY LIBRARY AND IT IS NOW HAVING TO BE UNINSTALLED AND I MUST CONTINUE SEARCHING AN APP WITH GALLERY FOCUS. WHAT IS WITH THIS SSKIMMPY APP LIGHTROOM EVERYONE AT ADOOBE. YOU STRUCKOUT WITH ME. NOT ONLY FAILED TO ADDRESS THE PROBLEM AS YET.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 30, 2017 0
New Here ,
Dec 30, 2017

Copy link to clipboard

Copied

I have to agree.  I'm about to cancel my monthly since I've moved almost exclusively to a Google base.  What surprises me here in an Adobe discussion area we aren't even getting a "We're working on it...' response.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 30, 2017 0
New Here ,
Jan 04, 2018

Copy link to clipboard

Copied

I have Lightroom CC on my chromebook and I want to use either the camera SD card or a USB port on the camera to import to LightRoom CC.  LR CC doesn't see either external device.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 04, 2018 0
New Here ,
Jan 04, 2018

Copy link to clipboard

Copied

sorry but we all are asking this and Adobe refuses to comment. cat has

their virtual tongue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 04, 2018 0
Adobe Community Professional ,
Jan 05, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 05, 2018 1