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Lightroom cc cloud Problem

Community Beginner ,
Apr 05, 2020

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Hello:)

 

I have a big Problem.

I have the 20gb cloud storage and i delete all files and albums and the delete folder.

 

but my storage is after that still By 17.2 gb Full.

what can I do? 😕

 

greetings

A512EF7B-0D98-4D28-961A-D573EDAAB500.png

 

TOPICS
Bug, Import and share, Problem or error, Sync

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Lightroom cc cloud Problem

Community Beginner ,
Apr 05, 2020

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Hello:)

 

I have a big Problem.

I have the 20gb cloud storage and i delete all files and albums and the delete folder.

 

but my storage is after that still By 17.2 gb Full.

what can I do? 😕

 

greetings

A512EF7B-0D98-4D28-961A-D573EDAAB500.png

 

TOPICS
Bug, Import and share, Problem or error, Sync

Views

489

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 05, 2020 0
Adobe Community Professional ,
Apr 05, 2020

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Maybe try to Clear Cache under the Local Storage Setting and see if that helps.

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Apr 05, 2020 0
Community Beginner ,
Apr 05, 2020

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Thank you for your reply 

hmm the Cache is free I think 

76CE7368-5900-46A2-9434-AD2640B9A707.png

greetings

 

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Apr 05, 2020 0
Adobe Community Professional ,
Apr 06, 2020

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The other option is to delete the app and reinstall.

Ensure you have everything synced to the Cloud (if you have Cloud Storage) or backed up elsewhere if you don't.

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Apr 06, 2020 0
Community Beginner ,
Apr 06, 2020

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Thank you 

i Tried this also 😕

it doesn't help. 

 

and its always syncing is this normal? 

greetings

 

663AE609-EF4B-4D5B-91D7-3F1BBA0C3B29.png

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Apr 06, 2020 0