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Lightroom CC iPad Pro - issues on images upload

New Here ,
Jun 07, 2018 Jun 07, 2018

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I’ve been forced to restart my iPad Pro after a crash during upload images from local. After this operation it’s now impossible to upload any image from local or cloud. Try to install and uninstal the app but nothing change.

On iPhone continue to work fine.

Somebody can help me?

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New Here ,
Jun 07, 2018 Jun 07, 2018

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are you able to open an edit a photo within the photos-app on your iPad? - Guido/ Lr Mobile QE

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New Here ,
Jun 07, 2018 Jun 07, 2018

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Yes I can open and edit any  picture already in my cloud but I can,t upload new picture from my iPad. Before no issues. I can do it with my iPhone

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New Here ,
Jun 07, 2018 Jun 07, 2018

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do you have you shared-iCloud camera roll set to optimize storage and your device network is off? Could you try to attach a screen-recording - Thanks, Guido

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New Here ,
Jun 07, 2018 Jun 07, 2018

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Thanks Guido, I did't change any camera setting and in any case the issue is for cloud and local too. The app work great with all my picture already uploaded in LR cloud but I can't upload any other picture from my iPad Pro. No special error screenshot, unfortunately I don't have something to attach. With iPhone everything is perfect. Paolo

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Community Expert ,
Jun 07, 2018 Jun 07, 2018

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Do you have enough space on your device?

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New Here ,
Jun 07, 2018 Jun 07, 2018

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Yes of course. Thanks. Paolo

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