Lightroom CC Mobile and RAWs

New Here ,
Mar 11, 2018

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Im trying to use Lightroom CC on my Galaxy S8 to import photos from my Panasonic G85, but I have a problem, that only jpegs show up in import dialog and raws (.rw2) are nowhere to be found. Is this a limitation of mobile version of lightroom cc and I have misunderstood something, or a bug?

To preempt most obvious question - camera is in ptp mode and I have checked RAWs in Lightroom import dialogue settings.

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Adobe Community Professional ,
Mar 12, 2018

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It shouldn't be a limitation no. Are you shooting RAW + Jpeg for each photo (or just the RAW)?

Here is the documentation, it may be of interest, but it may not help you:

Get started with Adobe Photoshop Lightroom CC for mobile app on Android

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twofort AUTHOR
New Here ,
Mar 13, 2018

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Just RAW. Did go through getting started steps and in general everything is working, but i'm still not getting the option to add raws.

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twofort AUTHOR
New Here ,
Mar 25, 2018

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By lack of other responses, i presume that this is a wontfix issue? Is there any place that a proper support ticket can be filled for Adobe? Or is it just if it works - it works, if not - too bad?

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Adobe Community Professional ,
Mar 25, 2018

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You can report bugs here, if there isn’t one already:

Lightroom for mobile | Photoshop Family Customer Community

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New Here ,
Jun 02, 2018

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Hi John.. did you ever manage to find a solution to this? I am having the exact same problem. I'm not sure if it's because I paid for a 12 months subscription to Lightroom rather than paying for the monthly subscription Photography plan?

I can also only see the JPEG's. I tried converting the files to DNG and that works, so I can only assume there is a compatibility issue with RW2 files.

Can anyone from Adobe help?

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New Here ,
Aug 11, 2018

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I also have the same problem (Sony camera though. ARW files) . very frustrating as main reason I paid for pro version of light room was to be able import raws directly to my phone

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