Lightroom CC Mobile (Android) hangs at login with federated connection, how can I make it work ?

[#1]

Hi,

Whenever I open Lightroom CC Mobile on my Android phone (OnePlus 5, stock ROM -wouldn't work on custom rom either- Android 8.1.0, Oxygen OS 5.1.7), I press the login button and enter my username (which is my professional email address provided by my University), the app just shows the spinner, but never logs in or gives me an error, it just hangs.

I tried on different wifi network, in case the organization firewall would block anything, but even at home or on my data plan it wouldn't work either.

I tried uninstalling the app and reinstalling it, without success.

Is there a way for me to use Lightroom CC Mobile with my organization email address (it's the same email/username I use for all my desktop Creative Cloud apps).

Thank you for any help you can provide and have a great day,

Jeff.

[#2]

Hi,

Whenever I open Lightroom CC Mobile on my Android phone (OnePlus 5, stock ROM -wouldn't work on custom rom either- Android 8.1.0, Oxygen OS 5.1.7), I press the login button and enter my username (which is my professional email address provided by my University), the app just shows the spinner, but never logs in or gives me an error, it just hangs.

I tried on different wifi network, in case the organization firewall would block anything, but even at home or on my data plan it wouldn't work either.

I tried uninstalling the app and reinstalling it, without success.

Is there a way for me to use Lightroom CC Mobile with my organization email address (it's the same email/username I use for all my desktop Creative Cloud apps).

Thank you for any help you can provide and have a great day,

Jeff.