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Lightroom CC Mobile Photos Gone! Tried iOS File sharing method already

New Here ,
May 18, 2018 May 18, 2018

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Hi,

I was using Lightroom Mobile CC for the past 2 days on the 17th and 18th of MAY 2018, taking tons of photos and had to re log into my iphone as i had to switch out the sim card for overseas use. This ended up logging me out of my lightroom CC. However when i logged back in all the photos for those few days had totally disappeared. I have at least a hundred precious photos taken over those 2 days and would desperately like to attempt to get them back.

I have already attempted the file sharing method. And i only have one adobe id which i am using.

PLEASE HELP ME GET MY PHOTOS BACK

I WILL GET YOU WHATEVER INFORMATION YOU NEED.

Thanks

Adil

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LEGEND ,
May 18, 2018 May 18, 2018

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Try logging in to your web app using a browser to see what has sync’d to the cloud.

https://lightroom.adobe.com/

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New Here ,
May 18, 2018 May 18, 2018

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Already did that. The relevant photos for those 2 days are not there.

Thanks

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Community Expert ,
May 18, 2018 May 18, 2018

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Can you ascertain how much space the App is taking up on the device. It may give you a clue to see if they are still within the app somewhere.

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