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Lightroom CC: never stops syncing 2 photo's

Community Beginner ,
Sep 13, 2018

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On my Mac app I have a "sync 2 photos" for almost one month. If I filter for synching photos it says "no results"

How can this be marked as final software?

Please refund me

Could you please try the offered suggestion mentioned in this discussion Lightroom CC: Syncing stuck forever | Photoshop Family Customer Community ​​and let us know if that helps?

~Akash

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Lightroom CC: never stops syncing 2 photo's

Community Beginner ,
Sep 13, 2018

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On my Mac app I have a "sync 2 photos" for almost one month. If I filter for synching photos it says "no results"

How can this be marked as final software?

Please refund me

Could you please try the offered suggestion mentioned in this discussion Lightroom CC: Syncing stuck forever | Photoshop Family Customer Community ​​and let us know if that helps?

~Akash

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303

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Sep 13, 2018 0
Adobe Employee ,
Sep 22, 2018

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Hi marcomartins,

We're sorry that you're facing sync issues with Lightroom CC. Could you please try the following:

1. Open the filter bar, go to the Sync Status pulldown, and choose Syncing.

2. For any files listed there, make some minor change. It could be a rating/flag change, add a keyword, or make a minor develop edit.

Let us know if that helps.

Thanks,

Akash

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Sep 22, 2018 0
Community Beginner ,
Sep 23, 2018

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I've done that. When I select the filter do Syncing, no results are showed

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Sep 23, 2018 0
Adobe Employee ,
Sep 24, 2018

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Could you please try the offered suggestion mentioned in this discussion Lightroom CC: Syncing stuck forever | Photoshop Family Customer Community ​​and let us know if that helps?

~Akash

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Sep 24, 2018 1
Community Beginner ,
Sep 25, 2018

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No photos appear under that solution, like in the previous one.

Also that case is still open

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Sep 25, 2018 0