Lightroom CC: never stops syncing 2 photo's

Community Beginner ,
Sep 13, 2018

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On my Mac app I have a "sync 2 photos" for almost one month. If I filter for synching photos it says "no results"

How can this be marked as final software?

Please refund me

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1 Correct Answer

Adobe Employee , Sep 24, 2018
Akash Sharma Adobe Employee , Sep 24, 2018
Could you please try the offered suggestion mentioned in this discussion Lightroom CC: Syncing stuck forever | Photoshop Family Customer Community ​​and let us know if that helps?~Akash

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Adobe Employee ,
Sep 22, 2018

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Hi marcomartins,

We're sorry that you're facing sync issues with Lightroom CC. Could you please try the following:

1. Open the filter bar, go to the Sync Status pulldown, and choose Syncing.

2. For any files listed there, make some minor change. It could be a rating/flag change, add a keyword, or make a minor develop edit.

Let us know if that helps.

Thanks,

Akash

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Community Beginner ,
Sep 23, 2018

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I've done that. When I select the filter do Syncing, no results are showed

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Adobe Employee ,
Sep 24, 2018

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Could you please try the offered suggestion mentioned in this discussion Lightroom CC: Syncing stuck forever | Photoshop Family Customer Community ​​and let us know if that helps?

~Akash

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marcomartins AUTHOR LATEST
Community Beginner ,
Sep 25, 2018

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No photos appear under that solution, like in the previous one.

Also that case is still open

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