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Hi,
I took about 1,100 photos on my holiday, taking up around 16gb of space on my iPhone 7.
I wanted to edit some on my ipad so I started to sync my iPhone to the cloud, about 300 photos sync but I was unable to finish the rest. When is disconnected from the internet the app asked me to re sign in.
When I signed back in all my photos were missing except the ones I had loaded to the cloud, the other 700+ photos are gone.
I checked the storage on my iPhone and the app is still using 16gb of space. I also checked the settings in the app and there is 16gb worth of locally stored copies?
Please help I have tried multiple times to call and email Adobe but they have not been helpful at all.
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For a start, maybe make sure you have backed up the iPhone to iTunes or have a full iCloud back up.
Also, I would post here as Adobe engineers may be able to reply to your thread (this is mainly a user to user forum)
Lightroom for mobile | Photoshop Family Customer Community
Sounds like there is something there, hope you get it sorted.
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Hi,
Also check out the link for iTunes File Sharing on this thread. It may help, if applicable to you,