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Lightroom deleted everything

New Here ,
Aug 21, 2020

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I just logged into my Lightroom that I've had for almost 2 years and everything was gone. Hundreds of photos and presets are gone. Can anyone help!? 

Adobe Community Professional
Correct answer by Jim Wilde | Adobe Community Professional

There's a very long thread about this problem at the official Adobe feedback site. It's not good news, I'm afraid: https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-today-18th-august-2020

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Crash or freeze, Presets or profiles, Problem or error

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Lightroom deleted everything

New Here ,
Aug 21, 2020

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I just logged into my Lightroom that I've had for almost 2 years and everything was gone. Hundreds of photos and presets are gone. Can anyone help!? 

Adobe Community Professional
Correct answer by Jim Wilde | Adobe Community Professional

There's a very long thread about this problem at the official Adobe feedback site. It's not good news, I'm afraid: https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-today-18th-august-2020

TOPICS
Crash or freeze, Presets or profiles, Problem or error

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131

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Aug 21, 2020 1
New Here ,
Aug 21, 2020

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Unfortunately I have no solution at this point, but I have the same trouble. Lost almost 4000 photos because of this bug. Adobe DID apologise, though. Isn't that sweet of them?

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Aug 21, 2020 0
New Here ,
Aug 21, 2020

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I have the same problem, yesterday I logged into my Lightroom and I had all my photos, but today when I logged I have seen than more than 1.000 photos were deleted and the same have happen with the presets

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Aug 21, 2020 1
Adobe Community Professional ,
Aug 21, 2020

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There's a very long thread about this problem at the official Adobe feedback site. It's not good news, I'm afraid: https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

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Aug 21, 2020 1
New Here ,
Aug 29, 2020

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Is there a safe version of Lightroom to use so that my photo archive won't be lost?

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Aug 29, 2020 0
New Here ,
Aug 29, 2020

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I managed to recover all of my lost photos. All of the data was still saved in Lightroom's "Documents & Data" folder. The size of this data folder was around 40 GB so it was easy to identify when it appeared in iTunes' file transfer window.

 

However, to actually reach and/or copy that data folder, you will need to jailbreak your iPhone and install Filza. Write down the name of that data folder (it's usually something like "kalg28kdo8krkslop8910jd") and then search for it in Filza. Voilá!

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Aug 29, 2020 2