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Lightroom for iOS 5.0.0 raw file import problem

New Here ,
Nov 06, 2019

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Hi Guys!

 

I've updated my Lightroom mobile to 5.0.0 and now I cannot import raw files. It shows files as jpeg instead of raw. I've attached two screenshots, one of the previous version and my older phone and one with the new version on my new iPhone. The photos are the same, only the Lightroom version is the difference. I haven't got trouble with the previous version.

Thanks for your help!

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Bug, Import and share, iOS, Problem or error

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Lightroom for iOS 5.0.0 raw file import problem

New Here ,
Nov 06, 2019

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Hi Guys!

 

I've updated my Lightroom mobile to 5.0.0 and now I cannot import raw files. It shows files as jpeg instead of raw. I've attached two screenshots, one of the previous version and my older phone and one with the new version on my new iPhone. The photos are the same, only the Lightroom version is the difference. I haven't got trouble with the previous version.

Thanks for your help!

TOPICS
Bug, Import and share, iOS, Problem or error

Views

261

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 06, 2019 0
Adobe Employee ,
Nov 08, 2019

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Did I get it right that you shoot RAW+Jpeg. If so, when you import the photo from the camera roll is the resulting photo the RAW as expected? - Guido/ Lr Mobile QE

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Nov 08, 2019 0
New Here ,
Nov 08, 2019

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Yes, they are raw+jpeg. The funny thing is I installed LR on my iPhone SE and it works great! 🙂 It shows which file is raw, and I can import it without any problem.

On my newest phone, if I want to import photos, it doesn't show any raw or tiff, but if I import one (which I know is raw) it imports the raw image 🙂

Very strange issue. If I want to import a raw which I shot with my previous phone it only imports the jpeg. 🙂 The previous version was fine. I'll try to reinstall the app.

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Nov 08, 2019 0
greule LATEST
Adobe Employee ,
Nov 08, 2019

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I see the issue and reported an interanal bug about it. - Guido

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Nov 08, 2019 0