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Lightroom for mobile (Android) crashes while importing pictures

New Here ,
Jul 21, 2017

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Hello,

I already wrote here but my post got deleted - don't know why.

Anyway, I'll try to explain one more time what's bugging me: the app (latest version v3.0 - issue already present on earlier versions) works perfectly while editing images, but as soon as I start the import process from an SD card which contains a lot of RAW images (tried with little more than 300) the app crashes and relaunches; it seems like it crashes while generating preview thumbnails. Sadly, I'm not able to import anything.

Is anyone else experiencing this? Could it be a memory-related issue? If so, would it be possible to add an option to disable previews while importing, and letting the user import checking only the filename?

I don't know if guys from Adobe read this forum; is there a way to file a bug report?

Thanks

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Lightroom for mobile (Android) crashes while importing pictures

New Here ,
Jul 21, 2017

Copy link to clipboard

Copied

Hello,

I already wrote here but my post got deleted - don't know why.

Anyway, I'll try to explain one more time what's bugging me: the app (latest version v3.0 - issue already present on earlier versions) works perfectly while editing images, but as soon as I start the import process from an SD card which contains a lot of RAW images (tried with little more than 300) the app crashes and relaunches; it seems like it crashes while generating preview thumbnails. Sadly, I'm not able to import anything.

Is anyone else experiencing this? Could it be a memory-related issue? If so, would it be possible to add an option to disable previews while importing, and letting the user import checking only the filename?

I don't know if guys from Adobe read this forum; is there a way to file a bug report?

Thanks

Views

108

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 21, 2017 0

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