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Lightroom Mobile and Nikon SnapBridge

New Here ,
Feb 23, 2017

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Hi all.  I really want to be able to use LR and LR Mobile but I am having an issue that is causing me to not want to spend the money unless I can solve it. 

I have a Nikon D3400 that sends all photos via bluetooth to my Android based phone. The photos show up in a folder called Snapbridge.  I allow LR Mobile to access my folders. Its sees them all and even sees the folder called Snapbridge but only sees 3 photos in it. I have hundreds of photos in the folder. I have the settings checked to see everything (Jpg and raw) just in case!


I can not figure out when the app wont see all the photos in that particular folder.  I have no idea if this is occuring in other folders but this is the one that is most important.

Any help would be appreciated.

Hi danigirl,

Please move few images from snapbridge to photo gallery and check if Lightroom mobile sees all the images there? If not, then remove Lightroom mobile, restart the phone device and reinstall it from the playstore.

Thanks,

Mohit

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Lightroom Mobile and Nikon SnapBridge

New Here ,
Feb 23, 2017

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Hi all.  I really want to be able to use LR and LR Mobile but I am having an issue that is causing me to not want to spend the money unless I can solve it. 

I have a Nikon D3400 that sends all photos via bluetooth to my Android based phone. The photos show up in a folder called Snapbridge.  I allow LR Mobile to access my folders. Its sees them all and even sees the folder called Snapbridge but only sees 3 photos in it. I have hundreds of photos in the folder. I have the settings checked to see everything (Jpg and raw) just in case!


I can not figure out when the app wont see all the photos in that particular folder.  I have no idea if this is occuring in other folders but this is the one that is most important.

Any help would be appreciated.

Hi danigirl,

Please move few images from snapbridge to photo gallery and check if Lightroom mobile sees all the images there? If not, then remove Lightroom mobile, restart the phone device and reinstall it from the playstore.

Thanks,

Mohit

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New Here ,
Mar 04, 2017

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Anyone?  This is really frustrating. i have tried everything I can. Is there a way to talk to a support person?

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Adobe Employee ,
Mar 19, 2017

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Hi danigirl,

Please move few images from snapbridge to photo gallery and check if Lightroom mobile sees all the images there? If not, then remove Lightroom mobile, restart the phone device and reinstall it from the playstore.

Thanks,

Mohit

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jlx15 LATEST
New Here ,
Jan 27, 2018

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I hav the same issue, and didn't work even aftr uninstalling, restarting and reinstalling as per u said...

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