Lightroom mobile app closing on iPhone 8

New Here ,
Nov 23, 2020

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Using Lr on my iPhone 8 the app closes as some as I take the picture. The picture is not stored. This did not happen a few days ago

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Adobe Employee ,
Nov 24, 2020

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Hi there,

 

Sorry that Lightroom closes unexpectedly on your iPhone 8 device.

 

Which version of Lightroom are you using and what is the version of iOS you have installed on your iPhone8?

 

Are you using the free app version or subscribed to any plan? If you're subscribed, would you checking if all your images are synced to the cloud? Link: https://lightroom.adobe.com/ 

 

If all the images are synced, please reinstall the app and let us know if that helps.

 

Thanks,

Akash

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