Copy link to clipboard
Copied
Hi! So my back camera is stuck on taking black and white photos. I have tried resetting stuff and even re downloading the app without any luck. My front camera takes color photos just fine, but the back camera still won't take color photos. The back camera takes color photos on other apps though.
{Thread moved and renamed by moderator}
Copy link to clipboard
Copied
Hi There,
Sorry to hear about this, could you please let us know the version of Lightroom mobile and the mobile device you're working with?
Are there any presets applied to the images?
Regards,
Sahil
Copy link to clipboard
Copied
Hei! I am using version 4.4.2 of Lightroom on my Huawei p20 pro. Android version 9. I have tried everything, even checking the photos on my computer. It's only the back camera though, and only when using Lightroom.
Copy link to clipboard
Copied
This issue has been widely reported, and Adobe engineers are aware of it. I haven't seen any hint of a fix yet. See this thread, for example, with some posts from Adobe staff:
Copy link to clipboard
Copied
Hi all,
I can confirm exactly the same behaviour with the P20 Pro on EMUI 9.1. Lightroom App is Version 5.0, Nov 3, 2019. This is using Pro or Auto Mode, and either DNG or Jpeg. Front camera works in color, but that is n ot the point here. App is unusable at this point in time.