Lightroom Mobile doesn't detect card reader on 10.5" iPad Pro

New Here ,
Jun 14, 2020 Jun 14, 2020

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Up until 2 weeks ago I could import photos directly to lightroom from my iPad via the SD to lightning connector. Now Lightroom Mobile doesn't detect the card, the option is greyed out. I'm able to access the SD card on other apps, so it is not a problem with the connector or card 

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Import and share, Problem or error

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Adobe Employee , Jun 15, 2020 Jun 15, 2020
Hello, Please check iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that button is on.  If you see two, try turning both on.  Some users are see two settings, one is off, and turning both on should reduce this to the single expected setting. 

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Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

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Hello,

Please check iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that button is on.  If you see two, try turning both on.  Some users are see two settings, one is off, and turning both on should reduce this to the single expected setting. 

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New Here ,
Jun 16, 2020 Jun 16, 2020

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I had the same problem. Your tip realy works, many thanks.

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Community Beginner ,
Jul 26, 2020 Jul 26, 2020

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Thanks a lot ! That helps 🙂 good that I tried it before. 

Best Dirk

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