Lightroom Mobile - Edit Tools Won't Load

Sep 24, 2018

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When I try to edit a photo in lightroom.adobe.com, when I choose "EDIT THIS PHOTO"  Lightroom gets stuck on "LOADING EDITING TOOLS"  and doesn't go any further.  Any thoughts on how to fix this? 

I'm using a PC - Win Surface Pro and Microsoft Edge

Thanks!

Denise !

Hi Denice,

If you're able to edit the images on a different browser and the issue ie only limited to MS Edge browser. You may try clearing the cache/cookies or reset the browser.

Let us know how it goes.

Thanks,

Akash

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Lightroom Mobile - Edit Tools Won't Load

Sep 24, 2018

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When I try to edit a photo in lightroom.adobe.com, when I choose "EDIT THIS PHOTO"  Lightroom gets stuck on "LOADING EDITING TOOLS"  and doesn't go any further.  Any thoughts on how to fix this? 

I'm using a PC - Win Surface Pro and Microsoft Edge

Thanks!

Denise !

Hi Denice,

If you're able to edit the images on a different browser and the issue ie only limited to MS Edge browser. You may try clearing the cache/cookies or reset the browser.

Let us know how it goes.

Thanks,

Akash

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Sep 24, 2018 0
Sep 24, 2018

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Looks to be an MS Edge issue. 

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Sep 24, 2018 0
Adobe Employee ,
Sep 24, 2018

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Hi Denice,

If you're able to edit the images on a different browser and the issue ie only limited to MS Edge browser. You may try clearing the cache/cookies or reset the browser.

Let us know how it goes.

Thanks,

Akash

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Sep 24, 2018 0
DRF1000 LATEST
Sep 24, 2018

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Thanks for the reminder. I didnt think of this being I haven't used Edge with Adobe in the past.

Thanks again,

Denise

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Sep 24, 2018 0