Lightroom mobile fails to export

Community Beginner ,
Feb 10, 2019

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Hello,

I’ve found several posts about that issue but none had a solution that works for me: when I try to export photos from an album (no matter where to), there is always one or more photos that cause the export to fail with the error « could not download photo », or just no error indicated but the export has failed as well.

I can see which photos cause the issue with the cloud icon, but there is nothing I can do to fix it: logout/in, remove cache, deactivate dynamic previews only...

If I go on one of the photos and tap on « get file », nothing happens.

So I can never export photos

if anyone has any clue, it would be greatly appreciated... thanks!

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Community Beginner ,
Feb 10, 2019

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Btw I’m on iOS 12

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Adobe Employee ,
Feb 12, 2019

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Hi,

Does it still occur with the latest 4.2 version?

Thanks,
Ignacio

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chaarrliie AUTHOR LATEST
Community Beginner ,
Feb 12, 2019

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Yes, still happening.

Some specific photos never finish to download and there is nothing I can do

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