Lightroom Mobile photos gone after upgrade

New Here ,
Nov 27, 2020

Copy link to clipboard

Copied

I just upgraded Lightroom on iPhone to a paid subscription. My original photos from the free version are now gone. I wasn't expecting this to happen as I was just upgraded to a paid version.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

TOPICS
Problem or error

Views

73

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 01, 2020

Copy link to clipboard

Copied

If you have never uninstalled the Lightroom app, this page deascribe how it may be possible to recover original images: https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

 

If you had deleted the app, is it possible you can restore a device backup using iTunes or iCloud from a time when Lightroom still showed those photos?  If so, visit the same page above to get a backup of your images off your device.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more