Lightroom Mobile Premium and Creative Cloud

Apr 23, 2020

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Hi, I paid £4.49 for the Premium upgrade which is working fine for me. In LR I can see I have 100gb of storage, however if I go into the Creative Cloud app it's only showing 2gb of storage, not the 100gb paid for. I'm using the same login for both apps.

I am still in the one week free period, but will definitely be subscribing as so far I'm really finding Lightroom Mobile useful.

 

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Lightroom Mobile Premium and Creative Cloud

Apr 23, 2020

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Hi, I paid £4.49 for the Premium upgrade which is working fine for me. In LR I can see I have 100gb of storage, however if I go into the Creative Cloud app it's only showing 2gb of storage, not the 100gb paid for. I'm using the same login for both apps.

I am still in the one week free period, but will definitely be subscribing as so far I'm really finding Lightroom Mobile useful.

 

TOPICS
Problem or error

Views

158

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 23, 2020 0
Adobe Employee ,
Apr 23, 2020

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Hi Tim

I see a valid subscription for you -- is this working well for you now?  If not, please be sure you are signed in with the same email ID you used to post on the forums.

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Apr 23, 2020 0
May 01, 2020

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Unfortunately not. Lightroom Mobile shows 100gb of storage, but Creative Cloud only shows 2gb. I am signed in with the same ID on both products, and this forum.

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May 01, 2020 0