• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Lightroom Mobile Premium (For iPad) not working

New Here ,
Oct 22, 2019 Oct 22, 2019

Copy link to clipboard

Copied

Hi, I've been subscribing to Lightroom mobile for few month and it works pretty well. The thing is this month I just missed and subscription payment and tries to renew my package. But then, Apple won't let me pay the subscription fee because it marks my subscription as a "Free Trial" and the premium feature still doesn't work. If you have any suggestions, please help me. Thank you.

Views

145

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Oct 23, 2019 Oct 23, 2019

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry that the Premium feature in Lightroom are not working as your Apple account is somehow showing it as free trial.

 

Could you please take a look at this article https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html and let us know if that helps?

 

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines