Lightroom mobile premium not working

New Here ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

  1. Having trouble processing your purchase
TOPICS
Problem or error

Views

57

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry that Lightroom mobile subscription says its expired even after you've renewed/purchased it.

 

If you're using an iOS device, would you mind restore the purchase as mentioned in this article? Link: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

If on an Android device, sign out of the Lightroom app and then sign back in. 

 

Let us know the outcome.

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines